I really enjoyed working with Rob! Being a first-time homebuyer, not knowing how the process worked, Rob was very helpful, honest, professional and most importantly very patient. Although we had a few hiccups, Rob kept me informed, answered all my questions 24/7, went above and beyond to make sure I was taken care of. Closing day was so exciting but also very nerve-wracking; Rob made it a point to stop by at the closing to congratulate me and calm my nerves. 100% recommend working with Rob and his company!
Rob was a pleasure to work with through multiple complexities and even a fraudulent actor. Everyone I interacted with at Lending Heights was very friendly but professional. They were very responsible even for late night calls. I would highly recommend using Cool Home Loans.
Rob spoke to my husband and I on the phone and immediately we felt that we could trust him with handling our home loan! And I am glad we did Rob put all his efforts and hard work into making sure we had nothing but the best experience buying our first home! I am beyond thankful for Rob and the lending heights company for making it possible for us to be homeowners! We have been in our home for a week today and WE ARE BLESSED!
Rob was extremely helpful and knowledgeable on helping us make our dream come true. In life we don't go as far as our dream, but go as far as our team. Being apart of Rob Cool Jr. team meant the difference for us being able to close the deal. So we highly recommend Rob Cool Jr as being your mortgage professional.
Always available for any questions day, night, even weekends. This was huge to be flexible around work schedule and other things in a market where things happened quickly. I would recommend anyone that is looking for mortgage options to get in touch with Rob. He presented me with multiple options and worked to find me what fit my needs and budget. He was also able to work hard on getting rates that were lower that others I had seen. Everything closed very quickly, and even closing costs were lower than expected. Would definitely use again in the future, as well as recommend to any friends or family.
It was fantastic working with Rob. We are first time home buyers so we needed walked through everything and Rob was always so attentive! He was very detailed oriented with answering any questions we had and was also always patient with us. He is so energetic, every conversation left me feeling excited about the process of buying our first home.
My wife and I have had problems in the past and Rob helped us with every hurdle we had to endure during the loan processing. Rob helped us every step of the way to make our dreams came true, without his help we most likely would of not gotten our loan. Rob will work hard to get the job done and that is why our dreams did come true. We can't thank him enough for all his hard work to help others. Our closing was much sooner than we could of ever expected. My suggestion to everyone is if you need a loan Rob Cool is the one to call, he doesn't judge you from your past mistakes and he'll do whatever it takes to get you your loan.
Rob Cool Owner
533 Carnot Rd.
Moon PA, 15108